Terms & Conditions

1. Overview

Copymatic operated by Consultech LLC. Consultech LLC offers Copymatic and related services to you, a user, under the condition that you accept all of our set terms, including these Terms of Service and all related policies.

By using our website, using Copymatic or otherwise making use of our services, you agree to our terms and conditions as laid out in these Terms of Service. We strongly encourage you to read these Terms of Service thoroughly before using or continuing use of our services. If you do not agree to any of the terms in these Terms of Service or related policies, then you may not make use of our services.

These Terms of Service may be changed in any way at any time without prior notification. The most recent version of our Terms of Service can be viewed at any time on this webpage. It is the user’s own responsibility to check this page for changes to our terms and change their agreement to said terms accordingly if required. We encourage checking this page regularly for changes.

2. Terms of use

By agreeing to these Terms of Service and making use of our services, you confirm that you are at least 21 years of age, or that you are a legal parent or guardian of the person who will make use of our services.

You may not use our products or services for, in combination with, or by using any illegal products or services. You may not use our products or services for any illegal purposes. You may not use our Service for political, sexual, legal, harmful, spam or any other restricted content listed in the section Content Restrictions below.

Breaching any of the terms in these Terms of Service will immediately terminate the agreement between us and you. This also means you may no longer make use of our services in any way.

3. General conditions

We reserve the right to refuse service to anyone of whom we have substantial reason to presume they may misuse our services or violate our Terms of Service or related policies.

You agree to not copy, duplicate or otherwise reproduce any part of our website, product, or any other services. Exceptions include explicit written permission from us and legal rights like citations.

You agree to not (re)distribute any part of our website, product or any other services outside of the terms laid out in our Terms of Service and related policies, outside of your legal right.

4. Refund policy

Since we offer a free trial before any purchase, we do not process refunds for new plans or recurring payments.

The only case for which a refund could be accepted is: you have canceled your plan (and have proof of it) before being charged for a recurring payment. The payment that occurred after your cancellation is the only payment that will be refunded.

For yearly plans, you may cancel your plan for a 50% refund within seven (7) calendar days of your initial purchase and your account will remain active for 6 months.

5. Services

We reserve the right to change product specifications at any time without prior notice. We also reserve the right to stop the sale of any of our products and the offering of any of our services at any time without prior notice.

We reserve the right to restrict the selling of our products and the offering of any of our services to people within any given geographic region or under any given jurisdiction. Should this restriction apply to you, we will inform you why we made this decision.

We reserve the right to limit the number of copies we can offer of any given product, both in total and to a specific user.

We reserve the right to refuse any order, transaction, or provision of services for one of the following reasons:

(Substantial reason to believe that) the user is engaging in illegal activities, or may do so using our services When we are unable to provide you with your requested services, for example, because of stock limitations

(Substantial reason to believe that) the user is engaging in reselling or redistributing of our products or services

6. Changes to our services

We reserve the right to change the price of any of our offerings without prior notice.

We reserve the right to modify any of our services or discontinue any (part) of our services at any time without notice.

We are not liable to you or any third parties for the consequences you or any third party experience from any changes we make to our services.

7. Content

Your Right to Create or Post Content

Our Service allows You to generate and post Content. You are responsible for the Content that You generate using the AI Service, including its legality, reliability, and appropriateness.

By generating and posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You create, post, or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not generate or transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content or use of app is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content or use of app is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

8. Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, since our content comes from OpenAI GPT-3, you must submit Your notice in writing to them and ourselves to [email protected] by including in Your notice a detailed description of the alleged infringement.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress, included but not limited to: Copymatic, Copymatic AI; may not be used in connection with any product or service without the prior written consent of the Company.

9. Fair Use Policy (FUP)

In order to ensure that we can provide a fast and reliable service to all our customers we operate a Fair Use Policy.

Our Pro plan which features unlimited credits is subject to a reasonable and fair use policy at our entire discretion.

As an overall, our Fair Use Policy is about one million words a month and depend on the tools you use.

If you are reaching our FUP, it probably means that you are using our tools or API in an automatic way which is against our rules.

Copymatic reserves the right to suspend or terminate your Service if Copymatic decides, in its sole discretion, that your use of the Service violates this Fair Use Policy.

10. Accuracy and processing of your information

When making use of (parts of) our services, you may need to provide us with certain personal information. You agree to provide us with accurate, current and complete information. You agree that, should any information you have given change and thus become inaccurate, you will update this information within a timeframe.

In order to provide you with our services, we need to process some of your personal information. The terms that apply to this processing of your information are laid out in our privacy policy.

11. Errors

It’s possible that any given information we provide in any form may contain errors or inaccuracies, either because vital information is missing or because the information given is inaccurate. This includes information about prices, promotions, availability, et cetera. In the event of such a mistake being made, we reserve the right to correct it without prior notice and without any obligation to do so. We also reserve the right to, after having corrected a mistake, update or cancel any orders and transactions made with the faulty information. In the event we need to do this, we shall inform you about this through the email address you will have provided us with.

12. Disclaimer of warranties

We cannot and thus do not guarantee that our services are provided with no interruptions, mistakes, errors, performance issues, delays or security issues. We try our best to provide you with the best possible service, but we can’t rule out that occasional problems with our services may arise.

We do not warrant any results from the use of our products or services.

Use of our service is at your own risk. Our products and services are provided without any warranties regarding their effect, functionality, compatibility with your current writing tools, or any other type of guarantee.

Copymatic is not liable for any negative consequences caused by the use of our products by the user in any way unless otherwise determined by the law. In such cases, Copymatic will be liable to the minimum extent that the law requires.

Before using any generated content, you agree to check that the Content is original and doesn't infringe any Intellectual Property or Copyright. You are entirely responsible for the Content that you publish online.

13. Termination

These Terms of Service are effective from the moment you sign up to the Service and agree to them conform to the guidelines laid out in these terms. The Terms of Service remain effective until either we or you terminate the agreement.

You have the right to terminate the agreement at any time. If you wish to terminate the agreement, you may contact us via one of our customer support channels to inform us about this. Termination of the agreement also leads to direct loss of access to your account and all digital products you’ve purchased.

We have the right to terminate the agreement without notice if there is substantial reason for us to believe that you have breached any of the terms within these Terms of Service.

Should you still have any invoices or other payments left to be made to us, you will remain obligated to pay these even after termination of the agreement to the Terms of Service.

14. Entirety of the agreement

These Terms of Service and all other policies we uphold for the provision of our services transcend all other agreements between Copymatic and you, including communication between the two parties, any prior agreements, and previous versions of the Terms of Service.